By Dan Hill

ISBN-10: 0749457570

ISBN-13: 9780749457570

ISBN-10: 0749459239

ISBN-13: 9780749459239

Once ads used to be all approximately being ''on-message'' and getting conversing issues right.  yet breakthroughs in mind technology have proven what we know yet do not usually admit to in company: everyone is basically emotional decision-makers. About Face indicates how 21st-century advertisements can discover good fortune through being ''on-emotion'' first and foremost.  utilizing facts from eye-tracking and facial coding to investigate purchaser responses, it demonstrates precisely which ads options are winning and why.  relocating past the outdated ''P's'' of product, position, and merchandising, Dan Hill outlines ten ideas for emotionally powerful ads, together with: ·         hold it basic ·         Make it suitable ·         Be memorable ·         specialise in faces ·         continually promote wish ·         Don’t lead with fee  feelings rule determination making.  About Face exhibits that through concentrating on the 3 new ''P's'' of ardour, function, and character, advert campaigns can turn into more desirable and emotionally enticing, taking manufacturers closers to the customer.

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Additional info for About Face: The Secrets of Emotionally Effective Advertising

Example text

Based on the global research conducted by Ipsos, the answer to both the above questions is ‘a lot’. The more a brand matches its target market, the greater the rise in purchase intent. 9 In other words, our comfort zones come first.

First, remember that after TV animatics, website exposure and navigation are the second greatest source of marketing-related frustration. Grrr. Second, here’s my review of the 10 websites. Despite a wealth of financial resources, most of the companies struggle to adhere to Beaird’s guidelines. Top 25 FORTUNE Companies (Consumer Websites) Rating Content Before Intuitive Design Navigation (0-5) Unity Visual Balance Emphasis Fortune 500 Rank Site 2 Walmart 4 6 General Motors 4 7 Ford 4 8 AT&T 3 x x x 11 Bank of America 3 x x x 14 IBM 5 x x x 17 Verizon 4 x x x x 19 CVS 3 x x x 24 Costco 1 25 Home Depot 5 x x x x x x x x x x x x x x x x x x x x 70% 90% 80% 40% 90% Maybe money can’t buy you love; it certainly can’t buy you the perfect website.

44 This page is intentionally left blank 45 3 Keep it close to home Orientation The focus here is on generating likeability and preference through familiarity. The operative emotion is assurance; the operative term is comfort. In marketing, what’s unfamiliar tends to get screened out by us. Go too far afield and you lose people. A far better approach is to use an existing zone of comfort to ease our natural fear of change. Most of this chapter will focus on that advice. But in closing I’ll shift to addressing security, where fear of what’s foreign affects how marketing works.

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About Face: The Secrets of Emotionally Effective Advertising by Dan Hill

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