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Not surprisingly, quality improved significantly, and the plant recognized cost savings of more than $7 million over a one-year period. Jobs were saved and employees rewarded for improving performance. In this case, changes in the culture, structure, and systems led to improved teamwork, which resulted in significant productivity gains. In Summary To create the right context to support high-performing teams, it is important to: • Identify the type of teamwork needed for success • Determine the type of team needed to accomplish team goals • Ensure that the organization’s culture, structure, and systems support teamwork Without the proper context to support teamwork, it is difficult, if not impossible, to develop effective teams.

Will this person work well with the client, manager, and other team members? The staffing officer in charge of case team assignments speaks with managers and potential team members before an assignment is made to make sure the fit is good. ” By taking time in advance to consider these issues, Bain ensures that team members are considerably more committed to the team and are less likely to become frustrated and unproductive. As a result, management saves time by avoiding team problems down the road.

3. Does the team have the authority needed to accomplish its goals? 1 2 No, the team has little authority. 3 4 It has some authority, but not all that is needed. 5 Yes, the team has the authority it needs. 4. Does the team have the resources it needs to accomplish its goals? 1 2 No, more resources are needed. 3 4 Some resources are available. 5 Yes, the resources needed are available. 5. Does the organization’s culture (its rules and values) encourage teamwork? 1 2 No, teamwork is not encouraged.

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