By Alessandro D'Atri, Domenico Saccà

ISBN-10: 3790821470

ISBN-13: 9783790821475

ISBN-10: 3790821489

ISBN-13: 9783790821482

The ItAIS (http://www.itais.org) is the Italian bankruptcy of the organization for info structures (AIS: http://www.aisnet.org) which brings jointly either person and institutional participants. The Italian bankruptcy has been tested in 2003, and because then, it has promoted the alternate of rules, reviews and data between lecturers and pros in Italy, dedicated to the advance, administration, association and use of knowledge platforms. The contents of this publication are in line with a range of the easiest papers awarded on the Annual convention of the ItAIS, that has been held in Paris, in December 2008. The publication adopts an interdisciplinary method, spotting the necessity to harness a few various disciplines in either the speculation and the perform of data structures. The paintings right here awarded is accomplished and updated during this topic. The contributions to this quantity goal to disseminate educational wisdom and may be relatively correct to practitioners within the box.

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Extra info for Information Systems: People, Organizations, Institutions, and Technologies: ItAIS:The Italian Association for Information Systems

Sample text

W. (2003) Open innovation: The new imperative for creating and profiting from technology. Boston, Harvard Business School Press. 2. M. (1997) The innovator’s dilemma: When new technologies cause great firms to fail. Cambridge: HBS Press. 3. L. T. (1993) Engineering practice and codevelopment and codevelopment of prototypes, Communications of the ACM 36(6): 49–56. 4. Veryzer, R. (2003) Marketing and the development of innovative products. In L. ). International Handbook on Innovation (pp. 43–54).

35. E. (2002), Systematic Combining: An Abductive Approch to Case Research, Journal of Business Research, 55. 36. M. (1989), Building Theory from Case Study Research, Academy of Management Review, 14(4). 37. W. (1998), Iterative Triangulation: A Theory Development Process Using Existing Case Studies, Journal of Operations Management, 16:455–469. 38. E. (1995), Sensemaking in Organizations, Sage Publications. The Role of Customer Involvement in Library E-services A. W. Nicolajsen2 Abstract In this article, we empirically investigate customer’s involvement in the new development of e-services within research libraries.

1995), Sensemaking in Organizations, Sage Publications. The Role of Customer Involvement in Library E-services A. W. Nicolajsen2 Abstract In this article, we empirically investigate customer’s involvement in the new development of e-services within research libraries. Our conclusion is that the main roles that customers have in library e-services innovation and new development are customers as resources and as users; the library found it challenging to motivate the customers to become co-creators of e-services as for example in online review services.

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Information Systems: People, Organizations, Institutions, and Technologies: ItAIS:The Italian Association for Information Systems by Alessandro D'Atri, Domenico Saccà


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